Baisley Natural Nails

Extremely poor customer service experience. I had a pedicure and selected a color however when I looked down beginning my next foot was not the color I selected. She kept saying that was the number I selected. I explained I pointed to desired color she kept insisting that was the number I selected. It went to bad going back and forth about the number which didn’t match the color. Next I asked the price for acrylic which was missing from their price list. A different woman proceeded to remove the old acrylic using a nail tip I explained I didn’t want my old acrylic removed using that method due to the fact it tears off the to layer of my own nail surface. I turned into a back and forth when I then showed her the damage. After that she used the liquid solution to remove the acrylic. I removed my hands from the solution then exited the salon. Lousy service.

First, I showed a picture of what I desired on my nails and if their techs could achieve that design and she stated yes. However that was not the case and she rushed through my tip install and got an attitude when I didn't like them square like a box and didn't ask me what shape I wanted. Then proceeded to file the sides vigorously to round them but they are unevn and nails residue underneath my nails that weren't cut off. I stopped the nails process as they couldn't do much nail art or gel designs as I wanted. This was a waste of time and good energy. Only two people spoke English and hard to communicate my needs and wants with the huge disconnect this relaxing experience I tried to share with my mom and daughter was highly stressful and disheartening experience. We will NEVER come back nor recommend any one come. Spa services are a treat for me and extra amenity I really treat myself too every now and then as this extra luxury isn't a budgetary act aim always prvy too. I'm so disappointed this salon doesn't give that feel good look good experience I so needed as a single mom seeking refuge with pedicure and nails 😩Consequently our 3 pedicures were acceptable but still difficult communication as the English speaking techs were not always there to Translate our needs. Please Do better I work too hard for this money to not enjoy my experiences when I sacrifice to spend it on nails when my light bill is due! Should have jus paid my national grid instead $125 for nails. What I got vs what I asked for in pictures.. she did her best but next time I want custom art for 125 I will go elsewhere.

I was looking for a nail place I drove down Baisley, and I saw this nail place I entered and did a sns she did the filing, etc, which was a little rough and was deep she went a little too deep with the side while filing I had to pull away cause the heat started to burn anyway I proceed to do the sns diping power and every thing was nicely did then the next day I woke up with a pain in my finger and say something feel funny I keep watch my finger and my finger feel like it was about to pop I was in so much pain I had to take off the power to get a little relief and I watch my finger get inflam to the point I want to go to er but I administer warm water for any inflammation and it was helping I will never go back here my experience was horrible